IMPORTANT NOTICE REGARDING COVID-19 (Updated 11/5/2020)

At Rivera Family Funerals & Cremations, we are committed to living out our core purpose of healing hearts, inspiring trust, and comforting souls. Our staff is working in new and creative ways to ensure the health and safety of the families we serve and of our own families at home. We are implementing the following public safety procedures, effective immediately, to protect your family, our family, and our staff during the current health crisis.

• We are adhering to COVID-Safe Practices outlined by the Center for Disease Control and Prevention (CDC), the New Mexico Department of Public Health (NMDPH), Occupational Safety and Health Administration (OSHA), and the National Funeral Directors Association (NFDA). We are also in constant communication with our faith community partners, cemeteries, hospitals, as well as state and local health officials on steps we can take to help prevent the spread of COVID-19.

• We are fully open and will continue to care for you and your loved one, day or night, every day of the year. The continuum of care that we offer is unparalleled and gives the families we serve tremendous peace-of-mind, especially during these unsettling times.

• We are offering in-person, phone, Zoom, and email arrangement meetings and appointments. If you choose to come into the office for your appointment, we require that you limit the number of people attending to three (3). New Mexico mandates, effective May 16, 2020, that all individuals must wear face-coverings in public. Please arrive at our funeral home wear a mask, and please practice social distancing and frequent hand-washing. Enhanced hygiene practices, mask-wearing, and social distancing are in effect within our team as well.

• As of the DOH’s new Public Health Order, dated November 5, 2020, all Mass Gatherings, including visitations, viewings, and ceremonies in our chapels, other churches, and other venues, as well as outdoor burials in our cemetery or elsewhere, are limited to five (5) attendees. All other funeral service attendees who are not actively paying their respects may wait in groups of five in adjoining spaces in a socially distanced fashion before entering the designated funeral space. Please refrain from handshakes and hugs at this time, and consider elbow bumps instead.

• Michelle Lujan Grisham’s executive order, effective August 6, 2020, states that all out-of-state individuals arriving in New Mexico must adhere to a mandatory self-quarantine for at least 14 days from the date of their entry into New Mexico.

• If you have COVID-19 symptoms, or if you have been in close contact with someone who has COVID-19, please stay home and reach out to families through our obituary page. Symptoms of COVID-10, which may appear 2-14 days after exposure to the virus, include:

• • Fever/chills
  • Cough
  • Fatigue
  • Shortness of breath
  • Muscle aches

• • Headache
  • Loss of taste/smell
  • Sore throat
  • Congestion/runny nose
  • Nausea, vomiting, or diarrhea

These implementations will be in effect until further notice and are subject to change as the current situation evolves. If you have any further questions about how we are handling COVID-19 or how our guidelines might affect you, please don’t hesitate to call us.

Thank you,

Tim Rivera, Owner and Funeral Director